Review to Revenue.
At Operation Hospitality Ireland (OH), everything we do has one purpose: to grow your revenue.
Our proprietary 1,000-point mystery guest system goes far beyond traditional research. It gives you complete visibility across every guest touchpoint—showing exactly where standards slip, sales are missed, and profit is lost.
Built by Hospitality Leaders
OH is not a research firm.
We are operators.
Our team has led multimillion-euro pubs, hotels, restaurants, cafés, and resorts, combining commercial insight with real-world experience to spot revenue opportunities others overlook.
Insight That Drives Profit
We partner with ambitious hospitality businesses in Ireland and international markets who want more than feedback.
They want:
Higher spend per guest
Stronger standards on the floor
Clear, practical actions that increase profitability
With OH, you don’t just measure performance.
You gain a roadmap for growth.
What brings you to Operation Hospitality?
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Our packages are designed to transform insights into action – giving you the tools, strategies, and support to raise standards, delight guests, and drive measurable revenue growth
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We equip your team with the skills, confidence, and mindset to deliver world-class hospitality that drives both guest satisfaction and revenue.
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Our exclusive 1,000-point audit examines every guest touchpoint in detail, uncovering hidden opportunities to elevate standards and maximise revenue.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!